Outlet Sales Advisor_Fidenza

Azienda: Tessilform Spa
Data annuncio: 26/06/2019
Sede di lavoro: Parma
PATRIZIA PEPE

OUTLET SALES ADVISOR_Fidenza

Location: Fidenza Village_Fidenza (Italy)

Reports to: Outlet Manager

Working hours: Part-Time 20h (Weekend Included)

Type of Contract: **fix-term contract with strong possibilities to be extended**

Main duties:

To provide a consistent and exceptional standard of customer service in the Patrizia Pepe Outlet located within the Fidenza Village Outlet.

The Role:

-To provide product, promotion, and pricing information by clarifying customer request;

-To manage the promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;

-To approach customers and offer them advice and support on the product to persuade them to buy;

-To understand and be able to advise customers on smart professional dress and appearance;Â

-To develop enduring relationships with clients;
-To maximise sales for the Outlet;

-To resolve order and inventory problems by investigating data and history;

-To handle returns of merchandise;

-To maintain a clean and orderly environment in the Outlet at the highest standard;

-To support the team on the general operations of the Patrizia Pepe Outlet;

-To arrange merchandise on shelves according to popularity and other criteria;

-To operate cash registers and close daily revenues;

-To maintain the customer database by inputting customer profile and updates;

-To go the âEUR.œextra mileâEUR. to meet targets.

The Candidate:

-Fluent in Italian (written & spoken) is essential;

-Fluent in English (written & spoken) is essential;

-Retail or service industry experience;

-Availability to work over the weekend

-Ability to communicate and inspire customers & outlet store colleagues;

-Great customer service skills & problem-solving;

-Good standard of numeracy;

-Ability to work towards goals;

-Strong organisational skills;

-Dynamic and creative.

**fix-term contract with strong possibilities to be extended**
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